Custom Order Policy 

I am currently only selling products in the U.S. 

We strive to ensure your satisfaction with every custom order. However, if for any reason you are not completely satisfied with your purchase, we offer the following return policy:

1. **Custom Orders:**

Since each order is customized to your specifications, we do not accept returns or exchanges for reasons unrelated to product quality or craftsmanship. This includes changes of mind, dissatisfaction with color choices, or incorrect sizing provided by the customer.

 2. **Quality Concerns:**

If you believe there is an issue with the quality or craftsmanship of your custom order, don't hesitate to contact us within three (3) days of receiving it. We will request clear photographs or additional information to assess the concern.

3. **Return Authorization:**

All returns Must be Authorized. Please email us at mdtyner.art@gmail.com to initiate the return process. Unauthorized returns WILL NOT be accepted.

4. **Return Shipping:**

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method and purchasing shipping insurance for added security.

5. **Refund or Replacement:**

If approved, upon receiving and inspecting the returned item, we will notify you of your refund or replacement status. If refunded, you will receive 25% of your payment back, which will be processed to the original payment method within 7-30 days, depending on the rules set by your bank. If a replacement is approved and feasible, we will work with you to create a new custom order to your satisfaction.

6. **Cancellation Policy:**

Custom orders cannot be canceled once production has begun.

By placing a custom order, you agree to abide by the terms of this return policy.